Crew

What your team gets

Everything a café day needs, in one place

Staff sign in with a café PIN and see what needs doing today. You get a manager PIN and the full picture.

Today screen with your shift, temperature checks and checklists

Daily checklists

Opening, during the day and close down, ticked off on a phone

Every tick saves who did it and when. How-to videos sit alongside the tricky jobs, like cleaning the grinder.

Your own jobs, in your own words
Look back at any day
The end-of-day sign-off builds your food safety diary for you

Fridge & freezer temps

Every unit logged, every time

Each check shows as done, due now or missed. A reading that's too warm turns red and tells staff exactly what to do.

Fridges, freezers, hot holding and cooling
Last seven days at a glance
Problems go straight into the problems log

Allergens

Anyone can answer “what's in this?” with confidence

Tap the customer's allergies and every product is marked as fine, may contain or contains. There's a simple screen to turn round and show the customer, too.

All 14 allergens for every product
Ingredients and supplier for each item
Products stay marked “not confirmed” until you've checked the label

Rota, check-in & pay

The rota, hours and pay in one place

When you pick who's working, names show green if they're free and red if they've booked the day off. Staff check in and out on their phone, and hours and pay add themselves up.

Shifts with tasks attached
Shift swaps: staff offer a shift, a teammate takes it, you approve
Messages to staff that arrive when their shift starts, never on their day off
Staff book days off and set regular availability
Hourly rates, pay totals and a “paid” tick, which only you can see

Inspection-ready records

When the inspector visits, it's all there

Temperatures, checklists, problems, accidents and training records, laid out in clear tables to print or download. It's based on the FSA's Safer Food, Better Business pack.

An inspection-readiness checklist
A 4-weekly review
An automatic copy to your own Google Sheet
Always up to date: when food safety rules or FSA guidance change, Crew is updated for you

Stock & reordering

Count your stock, take off the day's till sales, add deliveries, and see what needs ordering, grouped by supplier.

Induction & training

New starters read the essentials, take a short quiz and sign. You can see who's trained and when their refresher is due.

Staff handbook

Recipes, the till, refunds, cleaning and food safety, always up to date and searchable on every phone.

Repairs

Staff report broken kit with a photo in seconds. It stays on the list until someone marks it fixed.

Noticeboard

Handovers and heads-ups with likes and comments, so you know they've been read.

Nothing to install

It opens in the phone's browser and sits on the home screen, one tap away. It works on iPhone and Android.

For kitchens and food producers

Make your own food? Add Crew Kitchen.

Everything in Crew, plus recipes that cost themselves. Put in what you pay for ingredients, and every dish shows what it costs to make, your margin and its allergens. Change a price and everything updates.

Costs & margins

Cost per portion, plus profit at retail and trade prices, against your target.

Swap and see

Try a different ingredient and see the new cost before you commit.

Labels

Ingredients listed heaviest first with allergens in bold, ready for Natasha's Law. Print them straight from Crew.

Batches & traceability

Every batch gets a code, a use-by date and the name of whoever made it.

Allergen matrix

Every dish against all 14 allergens on one grid, updated from your recipes.

Cooking & cooling checks

Core temperatures, hot holding and 90-minute cooling, logged by the team.

Try the live demo Talk to me about it

“Paper checklists, forgotten temperature logs and a handbook nobody read weren't working for us. Now the whole team runs the day from their phones.”

James Tattersall · runs Embers, the café at Westbury Wildlife Park, Bristol

Built in a real café

Made by a café owner, not a software company

Crew started in my own café. Every feature is there because we needed it on a busy Saturday, from ticking off the grinder clean to answering an allergy question at the till.

When you join, you deal with me directly. I set it up for you, answer your questions, and your feedback shapes what gets built next.

How it works

Up and running in about a week

Get in touch

Call, WhatsApp or send the form below to claim your place.

Fill in a short form

About 15 minutes on your jobs, fridges, menu and team. Send your routines and menu as documents and I build the rest for a one-off £99. Or set it up yourself for free.

Go live

Your staff sign in on their phones and start ticking. You get guides for staff and managers.

Pricing

Founding prices for the first five cafés

One simple monthly price per café, with unlimited staff. Your founding price stays the same for as long as you stay.

For cafés and coffee shops

£19/ month~~£29~~

Founding price

Checklists and temperature logs
Allergens for every product
Rota, check-in, hours and pay
Shift swaps and team messages
Stock and reordering
Handbook, induction and training records
Inspection-ready records
Kept up to date with the latest food safety rules

Claim a place

Crew Kitchen

For kitchens and food producers

£35/ month~~£49~~

Founding price

Everything in Crew, plus:
Recipe costing and margins
Allergens and labels from your recipes
Batch codes and use-by dates
Allergen matrix
Cooking and cooling checks

Claim a place

Setup: £99, or do it yourselfFor a one-off £99 I build your checklists, fridges, allergens, handbook and staff list. Just send me what you already have – opening and closing routines, cleaning schedules, your menu with allergens and your staff list – as documents, and I'll put it all in for you. Or set it all up yourself for free.

First month freeYou only pay once you know it's working for you.

No contractMonthly rolling, paid by Direct Debit. Cancel any time and take your data with you.

More than one site?Every extra site gets another 10% off – 10% off your second, 20% off your third, and so on, up to 50% off. Hop between sites with one tap.

The founding offer is open until 31 October 2026, or until the five places are gone. Prices are per café. In return, I ask for honest feedback and a 15-minute chat at the end of your first month.

Questions

Good to know

Do my staff need to download anything?

No. Crew opens in the phone's web browser, and staff can add it to their home screen so it opens with one tap. It works on iPhone and Android, and on a tablet behind the counter.

How do staff sign in?

Everyone uses one café PIN, then taps their name. You get a separate manager PIN, which unlocks the rota, pay, stock, settings and records. Staff never see pay rates or other people's hours.

Will it help with a food hygiene inspection?

That's what it was built for. It's based on the FSA's Safer Food, Better Business pack. Your daily diary, temperature logs, problems log, training records and 4-weekly reviews are kept for you and can be printed or downloaded for the inspector.

What happens when the food safety rules change?

Crew keeps up so you don't have to. I keep a close eye on the Food Standards Agency and UK food law, including allergen and labelling rules and updates to Safer Food, Better Business. When something changes, your checklists, records and guidance in Crew are updated to match, at no extra cost, and you get a short note explaining what changed.

Do I have to pay for setup?

No, it's optional. For a one-off £99 I'll set everything up for you. You fill in a short form and send me the documents you already use – your opening and closing routines, cleaning schedules, menu and allergen information, recipes, handbook and staff list. Word, PDF or photos are all fine, and I'll copy it all into Crew for you. Or you can set it up yourself for free from the manager settings, and I'm on hand if you get stuck.

Can it be set up for how we do things?

Yes. Your checklists, fridges, products, allergens, handbook pages and team are all your own. Once it's live you can change most things yourself from the manager settings, or ask me to do it.

Who owns the data?

You do. You can download everything at any time, and records can also copy to your own Google Sheet every hour. If you leave, you take it with you.

What if I only want some of it?

Turn off anything you don't use, such as stock or the rota, and it disappears from everyone's screen. The price stays the same.

I have more than one site.

Each site gets its own Crew, with its own PINs, checklists, temps and team, and a Sites button lets you and your staff switch between them. Every extra site gets another 10% off: your second site is 10% off, your third 20%, your fourth 30%, your fifth 40%, and your sixth site onwards is 50% off.

What's the difference between Crew and Crew Kitchen?

Crew is for running the day in a café. Crew Kitchen adds recipes, costing, margins, labels and batch tracking, for anyone who makes their own food, whether that's a kitchen, a bakery or a wholesale producer. You can try the Crew Kitchen demo.

Staff management for independent cafés

Sound familiar?